Refund policy

We do not offer refunds on change of mind. If there is an issue with the quality of your order we will gladly organise an exchange or refund. Please note that the buyer is responsible for shipping the item back to us and we encourage them to use tracking on their order if making a return.

Please contact billieandcoclub@gmail.com for any questions or concerns regarding exchange or refund due to faulty product.

Please note that billie & co. is not responsible for any lost or stolen packages, or other issues beyond our control.